Why study Computer Support Specialist?

Are you ready to accelerate your career in the ever-evolving world of technology? Are you passionate about helping others solve their computer-related challenges? Look no further! We are thrilled to announce our latest offering – the groundbreaking Micro-Credential in Computer Support Specialist, designed to equip you with the essential skills and knowledge needed to become a sought-after expert in the field.

Why Choose Our Micro-Credential?

1.  Industry-Driven Curriculum: Our micro-credential is carefully crafted in collaboration with top industry professionals, ensuring that you gain hands-on experience with the latest tools and technologies used in the field. You'll dive deep into troubleshooting techniques, network diagnostics, software installations, and more!
2. Time-Efficient: We understand that time is of the essence. Our micro-credential program is optimized to fit into your busy schedule, allowing you to master the skills you need in a fraction of the time compared to traditional degree programs.
3. Practical Learning: Theory alone won't cut it in the real world. Our micro-credential emphasizes practical learning through real-world scenarios, simulated environments, and interactive labs. You'll be ready to hit the ground running from day one!
4. Credibility and Recognition: Upon successful completion, you'll receive a recognized and respected micro-credential that showcases your expertise to employers and clients. Stand out from the crowd with this valuable addition to your resume!
5. Enhanced Job Prospects: The demand for computer support specialists is on the rise, with companies across all industries seeking skilled professionals to maintain their systems and provide exceptional customer support. Our micro-credential equips you with the in-demand skills that employers crave!
6. Upward Mobility: Already in the tech industry but seeking growth opportunities? Our micro-credential can be a stepping stone to higher-level roles in IT support, network administration, or even cybersecurity. Take charge of your career trajectory!
7. Supportive Community: Join a vibrant community of like-minded learners, passionate instructors, and alumni who share their experiences and insights. Networking opportunities and ongoing support await you!

Course Highlights

• Fundamentals of Computer Systems: Get a solid foundation in hardware, software, and operating systems.
• Network Essentials: Dive into the world of networks, understanding protocols, troubleshooting connectivity issues, and more.
• Customer Service Excellence: Learn the art of effective communication and customer-centric problem-solving.
• Security Essentials: Discover best practices to safeguard systems and data from potential threats.
• Cloud Computing: Embrace the future with an introduction to cloud-based technologies.

Enroll Today and Shape Your Future!

Don't miss this chance to unlock new opportunities and propel your career to new heights. Our Micro-Credential in Computer Support Specialist is designed to transform your passion for technology into a rewarding and fulfilling profession.

Secure your spot today, and let us be your partner in success! Join us in shaping the future of technology support.

Major Maps

• Guide: 2024-2025 Computer Support Specialist (MC)

Advising

Academic advising is an essential part of your educational experience. 

We are committed to providing advice and assistance throughout your academic journey. You and your advisor work together to create an academic plan based on your goals.

Questions? Email us at clermont.advising@uc.edu or call 513-558-8317 to schedule an appointment.

UC Advantages and Special Opportunities

UC Clermont students have access to free tutoring and academic support services through a collaboration with UC’s Learning Commons. The Learning Commons provides centralized academic support for all University of Cincinnati students by bringing together faculty, best-practices in teaching and learning, and hundreds of outstanding peer educators to create flexible academic success programming. Free services available to UC Clermont students include academic coaching, success skills workshops, and tutoring in writing, math, science and more. Services are available on-campus or virtually. Visit the Learning Commons webpage for more information or schedule an appointment online.

Academic Writing Center (AWC) – The AWC can help with any writing assignment for any course and at any stage of the writing process. The AWC is not course-specific and can help with discipline-specific documents, as well as non-course-based writing. Schedule a one-on-one appointment with a trained writing tutor or submit a paper online for feedback within 48 hours.

Math & Science Support Center (MASS) – The MASS Center offers virtual study tables for many undergraduate mathematics and science courses. Study tables provide a collaborative learning space so that students can learn from their peers who have excelled (the table leader) as well as their fellow class members attending the study table. No appointment is necessary for these scheduled group study sessions.

Peer Tutoring – Peer tutoring sessions are one-on-one with a subject-specific tutor to answer questions in more than 200 undergraduate courses including subjects such as math, science, languages, business and writing. Schedule appointments up to 7 days in advance for one-hour, 90-minute or two-hour session. If you notice your desired course is not offered, please let us know.

Academic Coaching – Academic coaches help students get organized and learn to be efficient and effective with their study time during one-on-one sessions. Academic Coaches work with students on new strategies or exercises to try before the next meeting and later meetings allow tailoring new approaches to develop the best study and test taking habits for unique goals and strengths. Schedule one-hour sessions as often as once per week.

Success Skills Workshops – Success Skills Workshops are free one-hour sessions that focus on skills students need to be successful in college (study skills, note-taking, motivation, etc.). While there is no shortcut to success, the goal of the workshops is to empower students to identify and apply academic habits and soft skills through a deeper understanding and purpose of them. When students RSVP for a workshop, they will be able to register for the upcoming workshops one at a time and up to nine days prior to the workshop date.

Pre-College Math Tutoring – Pre-College Math Tutoring Services helps students succeed in Mathematical Literacy (MATH 0029), Fundamentals of Algebra (MATH 0030), Introductory Algebra (MATH 0031) and Intermediate Algebra (MATH 0034). Group study sessions, individual tutoring or email tutoring are available. Information is provided in the course syllabus to help guide students to the study group sessions for that course. Math Learning Resources by math topic that include short instructional videos and worksheets are available on the UC Clermont Learning Commons website.

Preparatory Composition – Students enrolled in UC Clermont Preparatory English (ENGL0099) courses have dedicated support from professional tutors. Information about these services and how to connect with the tutor is included in the course syllabus.

Math for Science Students Workshop – Designed for students enrolled in entry-level biology and chemistry courses, these workshops cover foundational math concepts that students need to success in their science courses. The synchronous online workshops are led by a UC Clermont professional tutor on Mondays, Wednesdays and Fridays from 10 a.m.-12 p.m. The workshop repeats each week starting the week before classes begin and continuing through week 3 of the semester.

Math Placement Test Workshop – Offered to prospective and current UC students who want to brush up on their math skills before taking the Math Placement Test. The free synchronous online workshop is led by a UC Clermont professional tutor. The three-week workshop series is offered monthly except in January. It is recommended that students sign up for all three weeks to get the maximum benefit from these workshops.

Canvas Navigator Workshop – Designed to help students who are new to college and need help navigating their coursework online. The workshop shows students how to access their course materials, publisher homework, quizzes, textbooks, academic services like tutoring, and more. Students who attend this workshop can expect to gain clarity on what they need to do on a weekly basis to stay on track with their course work throughout the semester, which helps students stay motivated leading to greater confidence and success in their courses.

Admission Requirements

To designate that you are interested in pursuing this Micro-Credential, please complete this form.

Please note: Micro-Credentials are not eligible for financial aid assistance.

Graduation Requirements

In order to complete this Micro-Credential, a student must:

• Complete the required coursework successfully and obtain a "C" grade or higher in all courses.
• Meet the college's residency requirement for micro-credentials (all micro-credential courses must be taken at UC Clermont College).
• File formal graduation application by the posted semester of graduation deadline. There is no graduation application fee for micro-credentials.

Application Deadlines

The designation of a Micro-Credential must be completed by the first day of the term in which the student intends to enroll.

Accreditation